You can book your place on any of our classes or events directly from our website, simply add your choice of classes and events to your basket and follow the instructions. If you prefer you can email or write to us including your name, contact details and the title of the class(es) that you wish to book and details of how you would like to pay.
We accept cash, card via our website, direct bank transfers, our details available on request. Unfortunately, we can no longer accept cheque and cannot take card payments over the phone.
Please note that your place on any class is not confirmed until paid for in full.
Twelve week course policy:
if you have booked and paid to attend a twelve week course, we are able to offer two flexi-sessions. this will allow students to cancel and rebook two classes for the following term if required. this is in the event of unforeseen circumstances on the students part. please notify us at your earliest convenience if you are required to use a flexi-session.
we can no longer accept/offer flexi-sessions to students who have not paid for a full term, unless privately discussed and agreed with alex.
please remember, you are able to attend oil painting classes on wednesday's or friday's. (subject to availability)
Cancellation Policy:
If for any reason we have to cancel your class, we will either issue you with a refund or transfer your booking to another class of your choice (subject to availability) of the same value. If you wish to swap to a class with a higher fee you must pay the price difference.
If you have to cancel your booking a refund cannot be issued.
All classes are subject to change if necessary, although we will endeavour to avoid this.
Bad Weather Policy:
In the event of bad weather we will postpone or cancel a class if we feel required to do so. (i.e. the roads around lemon studios are unsafe) we will endeavour to advise you of our closure at least two hours before the class is due to start. it is vital we have your contact telephone number and email on record in the event this should happen.
if we postpone a class, we will rearrange the class at a later date. if we cancel a class, please see below.
if you are unable to attend a class due to bad weather in your location and lemon studios remains open, we are unable to offer a refund. If we have to cancel a class altogether you will be offered a refund or you can transfer your booking onto another class of your choice (subject to availability) of the same value. if you wish to swap to a class with a higher fee you must pay the price difference.